.staff-chat-heading,.staff-chat-subheading{display:flex;align-items:center;justify-content:space-between;gap:12px}.staff-chat-heading h1{margin:4px 0 8px}.staff-chat-heading .icon{flex:none}.staff-chat-kicker{font-size:11px;font-weight:700;letter-spacing:.06em;text-transform:uppercase;color:var(--violet)}.staff-chat-subheading{margin:22px 0 5px}.staff-chat-subheading h2{margin:0}.staff-chat-tip{border-radius:21px;padding:17px;margin:18px 0;background:linear-gradient(135deg,#f3eaf8,#e9f2ed);border:1px solid #d8cce5}.staff-chat-tip h3{margin-top:7px}.staff-chat-tip p{font-size:14px}.staff-chat-tip button{background:var(--violet);color:#fff}.staff-chat-example{font-weight:650;color:var(--violet)}.staff-chat-row{margin:9px 0}.staff-chat-topic{width:100%;display:flex;align-items:center;gap:12px;text-align:left;background:var(--card);border:1px solid var(--border);min-height:72px;padding:13px}.staff-chat-topic strong{display:block;overflow-wrap:anywhere}.staff-chat-topic small{margin-top:5px}.staff-chat-icon{width:38px;height:38px;border-radius:12px;display:grid;place-items:center;background:var(--soft);color:var(--violet);font-size:22px;flex:none}.staff-chat-create{margin-top:18px}.staff-chat-suggestions{display:flex;gap:7px;flex-wrap:wrap;margin:12px 0}.staff-chat-suggestions button{font-size:12px;min-height:34px;padding:7px 10px}.staff-chat-archive{border-top:1px solid var(--border);padding-top:8px}.staff-chat-boundary{margin:18px 2px}.staff-chat-tools{display:flex;gap:8px;margin:10px 0 16px}.staff-chat-tools button{font-size:13px;min-height:38px;padding:8px 12px}.staff-chat-thread{display:flex;flex-direction:column;gap:11px;margin:18px 0;min-height:130px}.staff-chat-message{max-width:94%;padding:12px 15px;border:1px solid var(--border);border-radius:17px;overflow-wrap:anywhere}.staff-chat-message p{white-space:pre-wrap;margin:5px 0 0}.staff-chat-own{align-self:flex-end;background:#ebe3f2;border-color:#e0d0ec}.staff-chat-reply{align-self:flex-start;background:#fff;border-color:#e3dee6}.staff-chat-compose{background:var(--card);border:1px solid var(--border);border-radius:21px;padding:15px;margin-top:20px}.staff-chat-compose textarea{min-height:85px}.staff-chat-compose button{margin-bottom:0}@media(max-width:380px){.staff-chat-topic{padding:10px}.staff-chat-message{max-width:100%}}
.staff-chat-outreach-link{background:linear-gradient(135deg,#fff,#eff6f1)}.staff-chat-outreach-link p{margin-bottom:8px}.staff-chat-recipients{max-height:380px;overflow:auto;border:1px solid var(--border);border-radius:15px;background:#fff;margin:12px 0}.staff-chat-recipient{display:flex;align-items:center;gap:11px;padding:10px 12px;margin:0;border-bottom:1px solid var(--border);cursor:pointer;color:var(--ink)}.staff-chat-recipient:last-child{border-bottom:0}.staff-chat-recipient input{width:20px;height:20px;flex:none;accent-color:var(--violet)}.staff-chat-recipient strong,.staff-chat-recipient small{display:block}.staff-chat-recipient small{margin-top:3px}.staff-chat-outbound-text{white-space:pre-wrap;overflow-wrap:anywhere;padding:13px;background:var(--soft);border-radius:12px}.staff-chat-delivery-row{display:flex;align-items:center;justify-content:space-between;flex-wrap:wrap;gap:5px 10px;padding:10px 0;border-bottom:1px solid var(--border)}.staff-chat-delivery-row:last-of-type{border-bottom:0}.staff-chat-delivery-row small{display:block;width:100%}.staff-chat-ready{background:#e3f2e7;color:#285d42}.staff-chat-skipped{background:#fff1dc;color:#765018}.staff-chat-history h3{margin:0}.staff-chat-history small{margin-top:6px}
